Serbian Animals Voice (SAV)

Well we have been having archive problems with our global ‘Clustrmap’ (the World map with red visitor dots on it) for the last week or so;

At first we thought that there was a minor archive problem associated with this site specifically as the trouble happened right at our annual archive time; but it now seems that there is a very big problem at Clustrmap HQ which is affecting users all over the globe – we have the latest from them here on Saturday 21^st March – as you can see this is Update 9 to  the problems:

[UPDATE 9, 21-March-2015 11:00 GMT: Refunds? It looks like this terrible interruption of service is going to be continuing for a while. We are devastated by this outage, but it has grown in complexity over the past few days, just for this specific server www4.clustrmaps.com

[UPDATE 9, 19-March-2015 00:20 GMT: Slow progress – a major data transfer and recovery operation is underway. Our data sets are massive, and require a significant transfer and recovery operation due to the multiple faults that happened on this server. This may take a few more days, I’m afraid – there were multiple underlying problems that need to be resolved, and we will provide further updates as soon as we have some more tangible progress to report.]

[UPDATE 8, 18-March-2015 13:00 GMT: New disks failing – deeper investigation underway. This is very dis-heartening for us, believe me… but staying optimistic.]

So it seems that we will be without our global map for a while longer !

A shame as this is a useful tool for us as we can then use the map as an indicator of where visitors are from and how we should address campaigns in these parts of the world.  In other words, with say lots of visitors from the USA (as we do), we can put out more on US issues than say on those in China; where we get very few visitors – if nobody in China is visiting us as would be indicated by the map, then there is not much point concentrating on Chinese campaigns, etc, etc.

Fingers crossed the next few days may start to see the global map become fully functional again.  But we are totally in the hands of the Clustrmap team as to when we will ever get things back.  It is just a case of sticking things out at present.

Thanks – SAV.

Filed under: GENERAL NEWS - International / National / Regional |